Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and contact information
• Shipping and billing addresses
• Payment information (processed securely through our payment partners)
• Order history and preferences
• Communications with our customer service team

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate about your orders and account
• Send promotional emails and newsletters (you may opt out at any time)
• Improve our website and customer experience
• Prevent fraud and ensure security

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting business, or serving you, so long as those parties agree to keep this information confidential. We may also release information when required by law or to protect our rights.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment provider's database. We are PCI DSS compliant and regularly review our security practices.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at service@ottopepys.com. We will respond to your inquiry within 48 hours.